Installation dispatch software for delivery and assembly

Get the right installer to the right site. The Pivot dispatches, tracks and closes each install on one work order.

Dispatch board: work orders out with a tech, with status, tech, progress and appointment
Sample dataDispatch board: work orders out with a tech, with status, tech, progress and appointment

The old way, and the new one.

The old way
✕Installs tracked on a spreadsheet.
✕Schedules sent by text and phone tag.
✕No idea where the crew is right now.
With The Pivot
✓Auto-dispatch picks the closest tech first. You can override.
✓Techs accept, then see the job on their phone.
✓The Live Map shows your field team by status.

How it works in The Pivot.

Boards that sort the way you think

Nest your boards by state, then by customer. Each tab remembers how you left it.

One work order, start to finish

Request, schedule, dispatch, complete and invoice. Same record, every step.

A phone page for the tech

Today's work orders, site details and map links, right on the tech's phone.

Tech phone page: today's work orders
Sample dataTech phone page: today's work orders

Built from the field.

The Pivot was built by an operator with more than 30 years in the field service business.

Questions

What is installation dispatch software?

It assigns install, delivery and assembly jobs to techs, tracks them on the day and closes them out. The Pivot does that on one work order.

How does The Pivot pick a tech?

Auto-dispatch suggests the closest tech first. The dispatcher can always override.

Can techs use it on their phone?

Yes. Each tech gets a phone page with today's work orders and site details.

See it on your work orders.

Book a short demo with sample data.

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